We’re very sorry if something went wrong with your order. Please contact us as soon as possible so we can make it right.
How to report an issue
If your order arrives damaged or contains the wrong item, contact us within 48 hours of delivery. When you contact us, please include:
- Your order number
- Photos of the damaged or incorrect items (and packaging if relevant)
- A brief description of the issue
This information allows us to quickly verify the problem and start your claim.
What happens next
For verified claims:
- Return shipping costs are fully covered by ChokeSports
- No restocking fees will be charged
- You may choose between a full refund or a replacement (depending on stock availability)
Important deadline
Claims must be filed within 48 hours of delivery due to carrier insurance claim limitations. We recommend opening and checking your order as soon as you receive it.
Need help?
Contact our team through the Contact Us page or reply to your order confirmation email, and we’ll assist you right away.