📦 INTERNATIONAL EXPRESS DELIVERY
We have regular customers all across the globe and ship worldwide on a daily basis. If you can't find your country during checkout, please contact our support team.
We use DHL and Japan Post to provide express delivery from Japan to international customers. Please note however that postal carriers are still experiencing delays because of the pandemic. Shop with confidence and receive door-to-door tracking updates.
⛔ PLACES WE CANNOT SHIP TO
- shipments to Russia are currently suspended.
- shipments to Business Addresses and PO Boxes are only available with regular express mail (Japan Post, USPS).
SHIPPING METHODS & DELIVERY TIMES
All ChokeSports.com orders are packed and shipped directly from our main warehouse in Saitama, Japan. We process and dispatch orders on regular business days (Mon-Fri) except for national holidays in Japan. Orders are shipped via express courier (DHL, FedEx) or Japan Post's express service which is called EMS Express. All shipments feature door-to-door tracking and a signed proof of delivery is usually required.⏩ EXPRESS (most popular) Delivery time is 5-10 work days but not guaranteed
▶️ STANDARD Delivery time is 10-15 work days but not guaranteed
CUSTOM MADE GEAR
If your order contains custom made gear such as selected belts, gis and gloves, then you must take in consideration the time required to custom make these items for you. You'll find detailed information in each product page. Our delivery times kick-in from the moment your custom order leaves the warehouse. In other words, we provide express delivery, not express production. You'll receive a completion estimate a few days after the order is placed so you know in advance when it will ship.
DUTIES & IMPORT TAXES
ChokeSports.com orders are shipped from Japan with duties and taxes unpaid. All customs, duties, taxes and brokerage fees have not been pre-paid and you are responsible for paying these at the time of delivery (if there are any). We are not able to estimate the cost for this, so we suggest checking with the local tax authority in your area for more information.
It's also your responsibility to make sure that any item(s) ordered are not restricted for importation into your country. If you refuse to pay these fees, the item(s) will be disposed of by the carrier. Your order will not be refunded.
If you refuse to receive the package or if it remains unclaimed for too long (usually a week), the package will be disposed of by the carrier. Your order will not be refunded.