During the period April 29th to May 5th our Japanese staff will be off duty due to the famous Golden Week holiday in Japan. Which means that orders placed just before/during/right after the holiday will take a little longer than usual to dispatch.
👉 We will start processing all orders (in the order they were received) on Thursday, May 6th when our Japanese team resumes operations.
The Golden Week is a collection of four national holidays within seven days. It is the longest vacation period of the year for our crew in Japan, and a much deserved opportunity for them to recharge the batteries.
🙋 24/7 Support
Our customer service team is always available to help. We will keep you informed throughout the whole process with order updates, completion estimate for custom orders, tracking number and door-to-door delivery.
Have some questions or need some help? Contact us today!