Heads up! Our Japanese staff will have their annual 10-day summer break between August 08-18. This means that all orders placed during the period will be processed in the order they were received starting on August 19. From now on custom orders will also be delayed by about 10 days. It takes time to prepare many of our premium products and you know we are perfectionists.
Our production and warehouse teams will be rested, refreshed and ready to tackle your order after their much deserved break. We promise to prepare and express ship your order asap so you can start enjoying our awesome gear.
We'll keep customers updated about...
- Order status changes
- Completion estimate for custom made orders
- Tracking number
- Door-to-door delivery
Our Support Team is always available, so if you have any questions or special requests about an order, just send us a message and we'll take care of it for you. We love to help!