All orders placed during the period Aug 11-17 will be processed in the order they were received starting on August 18th when our staff in Japan returns from their summer break.
The deadline to submit orders that include custom made items like selected gis, belts, gloves and gear is July 18th. Orders submitted after the deadline will only be shipped after the summer break.
It takes time to custom make these products and you know we are perfectionists. That's why we have a deadline to prepare and ship your new gear before we leave for the beach.
Our production and warehouse teams will be rested, refreshed and ready to tackle your order after their much deserved break. We promise to prepare and express ship your order asap so you can start enjoying our awesome gear.
We'll keep customers updated about...
- Order status changes
- Completion estimate for custom made orders
- Tracking number
- Door-to-door delivery
Our Support Team is always available, so if you have any questions or special requests about an order, just send us a message and we'll take care of it for you. We love to help!